Sources of Help
- The M Word

- Mar 4, 2021
- 5 min read
Help Lines and Information
General Helplines and Information for Mental Health and Support
Mental Health Foundation
Provides information and support for anyone with mental health problems or learning disabilities.
Website: www.mentalhealth.org.uk
Mind
Promotes the views and needs of people with mental health problems.
Phone: 0300 123 3393 (Monday to Friday, 9am to 6pm)
Website: www.mind.org.uk
Rethink Mental Illness
Support and advice for people living with mental illness.
Phone: 0300 5000 927 (Monday to Friday, 9.30am to 4pm)
Website: www.rethink.org
Samaritans
Confidential support for people experiencing feelings of distress or despair.
Phone: 116 123 (free 24-hour helpline)
Website: www.samaritans.org.uk
SANE
Emotional support, information and guidance for people affected by mental illness, their families and carers.
Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare
Peer support forum: www.sane.org.uk/supportforum
Website: www.sane.org.uk/support
Abuse
Support for Children
NSPCC
Children's charity dedicated to ending child abuse and child cruelty.
Phone: 0800 1111 for Childline for children (24-hour helpline)
0808 800 5000 for adults concerned about a child (24-hour helpline)
Website: www.nspcc.org.uk
Barnardo's
Children's Charity providing Advice, support and information for family and children
Website: www.barnardos.org.uk
YoungMinds
Information on child and adolescent mental health. Services for parents and professionals.
Phone: Parents' helpline 0808 802 5544 (Monday to Friday, 9.30am to 4pm)
Website: www.youngminds.org.uk
Sexual Abuse and Historical Abuse/Sexual Abuse
These organisations offer support for people who have experienced sexual abuse.
Help for Adult Victims of Child Abuse (HAVOCA)
Information and support for adults affected by childhood abuse, including an online support forum
Website: www.havoca.org
Lifecentre
Support for survivors of sexual abuse and anyone supporting them, including a helpline, text support and email counselling.
Phone: 0808 802 0808 (freephone)
Text Message: 07717 989 022 (textline)
Website: www.lifecentre.uk.com
The National Association for People Abused in Childhood (NAPAC)
A charity supporting adult survivors of any form of childhood abuse. Provides a support line and local support services.
Phone: 0808 801 0331
Website www.napac.org.uk
One in Four
Offers advocacy and counselling services and information for people who have experienced sexual abuse.
Phone: 0800 170 0314
Website: www.oneinfour.org.uk
The Survivors Trust
Provides information and resources about local specialist services for survivors of sexual violence, including advocates and Independent Sexual Violence Advisors (ISVAs)
Phone: 08088 010 818
Website: www.thesurviourstrust.org
Sexual abuse – support for women CIS'ters (Childhood Incest Survivors)
Provides information, help and support for adult women who suffered incestuous abuse in childhood.
Phone: 023 8033 8080
Website: www.cisters.org.uk
Rape Crisis England & Wales
Support and information for women and girls affected by rape, sexual abuse or any form of sexual violence. Also provides details of local centres.
Website: www.rapecrisis.org.uk
Mankind - Sexual abuse – support for men
Provides one-to-one counselling, therapeutic groups and couple counselling to men (age 18+) who have experienced sexual abuse at any time in their lives.
Website: www.mkcharity.org
Survivors UK
020 3322 1860 (SMS)
074 9181 6064 (WhatsApp)
Website: www.survivorsuk.org
Domestic Abuse and Domestic Violence
Refuge
Advice on dealing with domestic violence.
Phone: 0808 2000 247 (24-hour helpline)
Website: www.refuge.org.uk
Victim Support
Provides emotional and practical support for people affected by crime and traumatic events.
Phone: 0808 168 9111
Website: www.victimsupport.org.uk
NHS
Live Well
Advice, tips and tools to help with health and wellbeing.
Website: www.nhs.uk/live-well
Addiction/ Drug and Alcohol
Alcoholics Anonymous
A free self-help group. Its "12 step" programme involves getting sober with the help of regular face-to-face and online support groups.
Phone: 0800 917 7650 (24-hour helpline)
Website: www.alcoholics-anonymous.org.uk
Al-Anon
Al-Anon is a free self-help “12 step” group for anyone whose life is or has been affected by someone else's drinking
Phone: 0800 0086 811 (daily, 10am to 10pm)
Website: https://www.al-anonuk.org.uk/
Drinkline
A free confidential helpline for people worried about their own or someone else's drinking.
Phone: 0300 123 1110 (weekdays 9am to 8pm, weekends 11am to 4pm)
National Association for Children of Alcoholics
National Association for Children of Alcoholics offers free confidential advice and information to everyone affected by a parent’s drinking including children, adults and professionals.
Phone: 0800 358 3456 (Friday, Saturday and Monday 12pm to 7pm and Tuesday, Wednesday and Thursday 12pm to 9pm)
Website: https://www.nacoa.org.uk/
SMART Recovery UK
SMART Recovery UK face-to-face and online groups help people decide whether they have a problem with alcohol and drugs, build up their motivation to change, and offer a set of proven tools and techniques to support recovery.
Phone: 0330 053 6022 for general enquiries about SMART Recovery UK (9am to 5pm, Monday-Friday)
Website: https://smartrecovery.org.uk/
Cocaine Anonymous
A free self-help group. Its "12 step" programme involves stopping using cocaine and all other mind-altering substances with the help of regular face-to-face and online support groups.
Phone: 0800 612 0225 (daily, 10am to 10pm)
Website: https://cocaineanonymous.org.uk/
FRANK
Free, confidential information and advice about drugs, their effects and the law. FRANK's live chat service runs daily from 2pm to 6pm.
Phone: 0300 1236600 (24-hour helpline)
Text a question to: 82111
Website: https://www.talktofrank.com/
Marijuana Anonymous
A free self-help group. Its "12 step" programme involves stopping using marijuana with the help of regular face-to-face and online support groups.
Phone: 0300 124 0373 (callback service)
Narcotics Anonymous
A free self-help group. Its "12 step" programme involves stopping using drugs with the help of regular face-to-face and online support groups.
Phone: 0300 999 1212 (daily, 10am to midnight)
Website: www.ukna.org
Anxiety
Anxiety UK
Is a Uk based charity providing support if you have been diagnosed with an anxiety condition.
Phone: 03444 775 774 (Monday to Friday, 9.30am to 5.30pm)
Website: www.anxietyuk.org.uk
Bereavement
Cruse Bereavement Care
Support and Counselling services to those suffering loss and grief
Phone: 0808 808 1677 (Monday to Friday, 9am to 5pm)
Website: www.cruse.org.uk
BiPolar
Bipolar UK
A Uk based charity helping people living with manic depression or bipolar disorder.
Website: www.bipolaruk.org.uk
CALM
CALM stands for the Campaign Against Living Miserably. A charity providing a mental health helpline and webchat.
Phone: 0800 58 58 58 (daily, 5pm to midnight)
Website: www.thecalmzone.net
OCD
OCD Action
Support and information for people with OCD. Includes information on treatment and online resources.
Phone: 0845 390 6232 (Monday to Friday, 9.30am to 5pm). Calls cost 5p per minute plus your phone provider's Access Charge
Website: www.ocdaction.org.uk
OCD UK
A charity created by people with OCD, to help people with OCD. Includes facts, news and treatments.
Phone: 0333 212 7890 (Monday to Friday, 9am to 5pm)
Website: www.ocduk.org
Family Functioning, Relationships
Family Lives
Advice on all aspects of parenting, including dealing with bullying.
Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)
Website: www.familylives.org.uk
Relate
The UK's largest provider of relationship support.
Website: www.relate.org.uk
Sex and Love Addicts Anonymous
Support groups for people with sex and love addictions
Phone: 020 7293 0994
Website: www.slaauk.org
Debt
National Debt Advice
Website: www.national-debtadvice.co.uk
Men's Health
Men's Health Forum
24/7 stress support for men by text, chat and email.
Website: www.menshealthforum.org.uk
Eating disorders
Beat
Phone: 0808 801 0677 (adults) or 0808 801 0711 (for under-18s)
Website: www.b-eat.co.uk
Notice to readers
The M Word, Mental Health Matters is not intended to be a substitute for professional advice, it is not a tool for diagnosis, medical treatment, medication, or therapy. Always seek the advice of your Doctor or qualified mental health provider with any questions you may have regarding any mental health symptom or medical condition. The M Word does not seek to make recommendations about medications or serve as a substitute for professional advice. Never disregard professional psychological or medical advice or delay in seeking professional advice or treatment because of something you have read at the M Word or anywhere else online. While the Blog is intended as a support tool for discussion and consideration it is not a substitute for medical or mental health intervention.

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